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The Borchardt Group

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  • Products and Services
    • Employee Benefit Administration
    • IT Solutions
    • Health & Welfare Enrollment Management
    • Customer Service
    • Collegiate Insurance Management
    • Retirees and Others on Direct Bill
    • COBRA Administration
    • Reimbursement Programs
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Products and Services

Has benefit administration overtaken your HR department? We can help.

Personalized employee benefit administration is our business. We tailor our system for your benefits program, for your carriers and for your employees, freeing you to create the program you envision. With our benefit administration services, you can change your plan offerings or your carriers and add new programs or contribution strategies, because we will support the implementation.

We can help you stretch limited resources and meet your business goals. We can assist when you’re centralizing HR administration. We can provide an enrollment system when your goal is to automate manual processes. If you need more IT support, you can come to our IT to get immediate, dedicated help. If you want to brain storm automation possibilities, we can help you review the steps from all angles. When you’ve acquired a new company, we can help you bring them on board or run their benefits and payroll parallel to your program. With The Borchardt Group, you’ll be thinking “Sure I can do that” not “Now how am I going to get that done?” And you’ll wonder how you ever managed without us. That’s our promise to you.

Our Services

You have worked hard to develop a great benefit package for your employees. You have carefully selected your carriers and developed a contribution strategy. We can make your program run smoothly by precisely managing employee enrollment, reporting to your carriers and payroll providers; consolidating the carrier invoices.

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Our online enrollment system is so flexible that we’ve yet to encounter a benefit we can’t collect. Your employees have 24/7 access to all their benefit choices during and after open enrollment. Employees can stay informed; their benefit summaries and enrollment information are always available. It is your benefits, collected exactly as you want.

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Enrollment management involves complex data. We have developed a robust eligibility and enrollment tracking system; one system that stores all the information you needed to manage your program. We will organize the complexity for you, your way.

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Our customer service team will resolve issues no matter how complex, so your staff does not have to spend time researching or making numerous calls. We stay in close touch until there is a resolution.

While we work to resolve individual problems, we also work with your vendors to prevent the repetition of problems. Our proprietary database system allows us to identify patterns in employee calls and resolve developing problems before they escalate.

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Student health insurance requirements can easily overwhelm your university health department. We provide enrollment systems and support services for students providing proof of other health insurance and for those electing their school’s collegiate health insurance.

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You want your retirees, and others on direct bill, to be treated well. Let us give them the attention you wish you could. We provide a full range of services including enrollment, billing and customer service. Your retirees will appreciate our attentiveness and so will you.

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COBRA administration is a detailed business. We are detail people. We manage your COBRA carefully and efficiently so you don’t have to do anything more than report new hires, new enrollment, terminations and event changes. We’ll do the rest.

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Whether it’s tuition reimbursement or your reward program, we collect the documentation, answer questions and report reimbursement amounts to your payroll administrator.

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The Borchardt Group

101 Bay Street
Easton, MD 21601

Phone: (888) 822-9016
FAX: (410) 822-1478

The Borchardt Group provides benefit administration and enrollment solutions to support your Health & Welfare objectives. We have an extensive knowledge of eligibility data transactions – and a deep commitment to service. Our benefits administrative solutions extend to active employees and those on leave, retirees, COBRA, collegiate programs and specialty employee engagement programs.

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